Frequently Asked Questions

Everything you need to know about using ShuffleTurn — fairness, sharing, real-time updates, privacy, and more.

What is ShuffleTurn?

ShuffleTurn is a simple, real-time tool for fair turn management. Create a board, add items (people or tasks), and randomize the turn order with a click. It keeps everyone in sync across devices—great for teams, classrooms, game nights, and families.

Do I need an account to use it?

No. You can create and share boards without signing in. Sign in only if you want saved boards, collections, and access from multiple devices.

How do I create and share a board?

Click “Create Board”, name it, add items, and share the link. Anyone with the link can join. You can also generate a share token to control access.

Is the randomization fair?

ShuffleTurn uses unbiased randomization to ensure a fair order every time. You can re-randomize as needed, and everyone sees updates instantly.

Can people join anonymously?

Yes. Guests can join without accounts. They appear as “Anonymous” with a count when names aren’t provided. You can still rename participants for clarity.

How does time tracking work?

Enable time tracking in board settings to display per-turn timers. Choose how time is shown and set per-turn limits to keep meetings or activities on track.

What are collections?

Collections let you organize related boards (e.g., a sprint, a class, or a recurring game night) for easy access and reuse.

What data do you store? Is my data private?

We store only what’s needed to provide the service: board content, basic usage data, and a privacy-friendly session ID for stable connections. See our Privacy Policy for details.

Does it update in real time? What if I refresh or reconnect?

ShuffleTurn uses real-time connections to keep everyone in sync. We use a stable session ID so you stay connected across refreshes and reconnections.

Which browsers and devices are supported?

ShuffleTurn works on modern browsers (Chrome, Edge, Firefox, Safari) on desktop and mobile. For best results, use the latest version.

Can I export or delete a board?

You can copy board data or remove items directly in the app. If you need full deletion of saved data, contact support and we’ll help.

How do I change my display name?

When you join a board, you can set or update your name. Signed-in users can save a preferred name; guests can set a temporary name per board.

Is it free? Are there paid plans?

ShuffleTurn is free for most use cases. We may introduce optional paid features (like advanced analytics or admin controls). Check the Pricing page for updates.

How do I report a bug or request a feature?

Use the contact form to reach our team with steps to reproduce or your idea. We read every message and prioritize improvements that help the most users.

Is my data secure?

ShuffleTurn follows secure-by-default practices, uses encrypted connections, and limits data collection. See the Privacy and Terms pages for more details.

Still have questions?

Can’t find what you’re looking for? Our support team is here to help.

Contact Support